Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and authentication credentials (managed through Clerk)
• Plan Content: Prompts you submit and plans generated by our AI
• Payment Information: Processed securely through Paddle (we do not store credit card details)
• Usage Data: Credit balance, plan generation history, and feature usage
• Technical Data: IP address, browser type, device information, and access logs

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve MiskMap services
• Process your credit purchases and transactions
• Generate AI-powered product plans using Claude
• Send you service updates and support messages
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

3. Third-Party Services

MiskMap integrates with the following third-party services:

• Clerk: Authentication and user management
• Convex: Real-time database and backend infrastructure
• Anthropic Claude: AI plan generation
• Paddle: Payment processing

These services have their own privacy policies governing how they use your information. We encourage you to review their privacy policies.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account at any time by contacting us. Upon deletion, we will remove your personal information within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request transfer of your data to another service
• Withdraw consent at any time (where processing is based on consent)

7. Cookies and Tracking

MiskMap uses essential cookies to maintain your session and provide core functionality. We do not use third-party advertising cookies. You can control cookies through your browser settings, but disabling cookies may affect service functionality.

8. Children's Privacy

MiskMap is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. By using MiskMap, you consent to the transfer of your information to these countries.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@miskmap.app